lodiplay Privacy Policy

1. Who We Are

lodiplay ("lodiplay," "we," "us," "our") operates the online gaming platform accessible at lodiplay.vip (the "Platform"). lodiplay is committed to protecting the privacy and personal data of all registered players and visitors, in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and other applicable data protection regulations.

For the purposes of this Privacy Policy, lodiplay acts as the Personal Information Controller in respect of the personal data you provide when registering, playing, or otherwise interacting with the Platform. This means we determine the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy or how lodiplay handles your personal data, please contact our Data Protection Officer at [email protected].

2. Information We Collect

lodiplay collects personal information from you in the following ways and categories:

2.1 Information You Provide Directly

• Registration data: Full name, date of birth, mobile number, email address, and residential address (city/province in the Philippines);
• Identity verification documents: Government-issued Philippine ID (e.g., PhilSys ID, passport, driver's license, UMID), selfie photographs, and proof of address where required for KYC (Know Your Customer) compliance;
• Payment information: GCash mobile number, PayMaya account details, BPI/BDO/Metrobank/UnionBank account references (we do not store full bank account numbers or card numbers on our servers);
• Communications: Messages, complaints, and feedback you send to our support team via live chat or email.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns on the Platform;
• Location data: General geographic location derived from your IP address (country and region level only – we do not collect precise GPS location);
• Cookies and similar technologies: Session cookies, preference cookies, and analytics identifiers as described in Section 6 of this Policy.

2.3 Information from Third Parties

• Identity verification results from third-party KYC service providers;
• Fraud and risk signals from payment processors and anti-fraud services;
• Responsible gaming flags from self-exclusion registries where applicable under Philippine regulations.

3. How We Use Your Information

lodiplay uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, lodiplay processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the lodiplay Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Information

lodiplay does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Game providers: JILI Games and other licensed game suppliers receive anonymized session data necessary to deliver game content and calculate outcomes. They do not receive your full personal profile;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank receive the minimum data necessary to process your transactions securely;
• KYC and identity verification providers: Third-party services that assist with age and identity verification as required by Philippine regulations;
• Fraud prevention services: Providers that help lodiplay detect and prevent fraudulent activity, money laundering, and bonus abuse;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or court order;
• Professional advisors: Lawyers, auditors, and accountants bound by professional confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of lodiplay's business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by lodiplay are contractually required to process your personal data only for the specified purpose and in accordance with applicable Philippine data protection law.

6. Cookies & Tracking Technologies

lodiplay uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your lodiplay account. These cannot be disabled without affecting Platform functionality;
• Preference cookies: Remember your settings and preferences, such as language selection and display options, so you don't have to re-enter them each visit;
• Analytics cookies: Help us understand how players use the Platform – which pages are visited most, where players drop off, and how game sessions progress. This data is aggregated and anonymized;
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the lodiplay Platform, including staying logged in to your account.

7. Data Retention

lodiplay retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, and in accordance with applicable Philippine legal and regulatory requirements. Specific retention periods include:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act (AMLA) of the Philippines;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Support communications: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent.

When personal data is no longer required, lodiplay will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

lodiplay takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the lodiplay Platform;
• Encrypted storage of sensitive personal data, including identity documents and payment references, at rest;
• Access controls: Personal data is accessible only to lodiplay staff who require it to perform their job functions, governed by role-based access permissions;
• Regular security audits and penetration testing of the Platform's infrastructure;
• Two-factor authentication (2FA) available for player accounts to add an additional layer of login security;
• Incident response procedures: In the event of a personal data breach, lodiplay will notify affected players and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lodiplay:

• Right to be informed: You have the right to know what personal data lodiplay collects about you and how it is used – which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal data lodiplay holds about you at any time;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your lodiplay account;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe lodiplay has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The lodiplay Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. lodiplay does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe your child has registered on the lodiplay Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. International Data Transfers

lodiplay primarily processes your personal data within the Philippines. However, some of our third-party service providers – including game suppliers such as JILI Games and certain KYC and fraud prevention providers – may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, lodiplay ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to jurisdictions recognized as providing adequate data protection.

12. Changes to This Privacy Policy

lodiplay may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via the Platform or by email to your registered address at least seven (7) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the lodiplay Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way lodiplay handles your personal data, please reach out to our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern.